Terms of service

1. Introduction

Welcome to Zynvora! By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products or services without written permission.

3. Products & Pricing

  • All prices are listed in South African Rand (ZAR) and may change without notice.

  • We strive for accuracy, but errors in product descriptions, pricing, or availability may occur. We reserve the right to correct such errors.

4. Orders & Payment

  • Orders are confirmed once payment is received.

  • We do not accept cash on delivery (COD) and other payment methods listed at checkout.

  • If payment is not successful, we may cancel your order.

5. Shipping & Delivery

  • Delivery times are estimates and may vary.

  • We are not responsible for delays caused by couriers or unforeseen circumstances.

  • Risk of loss passes to you upon delivery.

6. Returns & Refunds

  • Returns are accepted within 14 days of delivery if the product is unused and in original packaging.

  • Refunds will be processed once the returned item is inspected.

  • Certain items (e.g., hygiene products, digital goods) may not be eligible for return.

7. Limitation of Liability

  • Zynvora is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Our liability is limited to the purchase price of the product.

8. Governing Law

  • These Terms are governed by the laws of South Africa.

  • Any disputes will be handled in South African courts.

9. Changes to Terms

  • We may update these Terms at any time.

  • Continued use of our store after changes constitutes acceptance of the new Terms.